Sandbox vs Production

Understand feature support across sandbox and production environments

The tables below list the key differences between Bond's sandbox and live environments:


Bond Studio APIs


Embedded app token generation


Embedded app front end



FeatureSupported in SandboxSupported in Production
Create and update a Customer:white-check-mark::white-check-mark:
Create and update a Business:white-check-mark::white-check-mark:
Run KYC (Know-Your-Customer):white-check-mark:

You can trigger various KYC states using trigger KYC scenario SSNs. You can also manually override KYC pass/fail states using the Simulate KYC Passed and Simulate KYC Failed operations.
Simulate KYC Passed:white-check-mark::x:
Simulate KYC Failed:white-check-mark::x:
Run KYB (Know-Your-Business) :white-check-mark:

You will not be able to simulate KYB pass/fail as you can with KYC. To successfully run KYB, you must still validate the identity of your business and its documents to ensure that they're compliant with federal regulations.
Create, submit, and update a credit application:white-check-mark::white-check-mark:
Create an account:white-check-mark::white-check-mark:
Create a secured charge card:white-check-mark::white-check-mark:
Activate a card:white-check-mark::white-check-mark:
Reissue a card:white-check-mark::white-check-mark:
Activate/deactivate a card:white-check-mark::white-check-mark:
Close a card:white-check-mark::white-check-mark:
Link an external account (v0):white-check-mark::white-check-mark:
Retrieve all linked accounts:white-check-mark::white-check-mark:
Initiate an account-to-account transfer:white-check-mark::white-check-mark:
Simulating an authorization:white-check-mark::x:
Simulating a settlement:white-check-mark::x:
Webhook subscriptions:white-check-mark::white-check-mark:
ACH transfers:white-check-mark:

In sandbox, ACH transfers will settle within an hour.

ACH transfers will settle according to their same-day or standard settlement windows.
Real money transactions:x:

Sandbox does not allow the use of real money for transactions. You can simulate authorization and settlement for card transactions using the simulate API, and transfer funds using the transfers API.
Non-standard card transactions (cash withdrawals, purchase returns):x::white-check-mark:
ACH returns:x::white-check-mark:
Card issue fees:x::white-check-mark:
ATM withdrawal fees:x::white-check-mark:
Adding to mobile wallets (and associated card.wallet.* webhooks):x:

This feature is not currently available in sandbox.